Food Allergy Policy for Allegiant Air Seeks to Accommodate the Needs of Passengers
Founded in 1997 in Fresno, California, Allegiant Air is known for its affordable flights without costly “bells and whistles.” Today, the airline works to connect “travelers in small cities with limited or no air service, to top leisure destinations.” They provide flights to and from 120 U.S. cities and towns in Mexico, Canada and the Caribbean.
With so many passengers traveling on a given day, Allegiant Air developed a policy to address the considerations for those traveling with special needs. The airline “recognizes some passengers suffer from mild to severe allergies, such as to peanuts, tree nuts, or animal dander.” The linked policy has since been updated to include only information about passengers traveling with service animals—and no longer includes specific information about food allergies. It’s unclear as to why the airline has changed the information contained on its website.
RELATED: The Unseen Life of Special Needs Parents
According to the complaint, Shelton didn’t request an allergen-free flight. She only asked that cashews not be served or sold.
The policy that Allegiant Air has in place doesn’t include instances where special requests for what is and is not served will be honored.
